Micros Fidelio Suite V.8.7.4 [FULL Version] 292
Micros Fidelio Suite v.8.7.4 [FULL Version] 292: A Review
Micros Fidelio Suite v.8.7.4 [FULL Version] 292: A Review
If you are looking for a fully integrated, flexible, and web-friendly software package for hotel operations, you might want to consider Micros Fidelio Suite v.8.7.4 [FULL Version] 292. This software is designed to maximize the efficiency of hotel management and maintenance, and to support all the requirements of the hotel industry, from basic services to complete and luxury services. In this article, we will review the features, modules, and benefits of this software, and compare it with some of the alternatives in the market.
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Features of Micros Fidelio Suite v.8.7.4 [FULL Version] 292
Micros Fidelio Suite v.8.7.4 [FULL Version] 292 is based on Oracle technology, which means it is reliable, secure, and scalable. It also supports multilingualism, different currencies, and different legal regulations, making it suitable for hotels operating in different countries and regions. Some of the basic features of this software are:
Easy to use: The software has a user-friendly interface with graphic icons, pull-down menus, and navigation between screens. It also provides help for each operation and a large number of reports and statistics.
Insight into the current state of occupancy and availability of all hotel facilities: The software allows you to monitor the status of rooms, reservations, check-ins, check-outs, payments, invoices, and other aspects of hotel operations in real time. You can also generate forecasts and analyses based on historical data.
Interface with other systems: The software can integrate with other systems such as POS system, Back Office, telephone management systems, door locking systems, fiscal devices, and more. This enables you to automate and streamline various processes and tasks in your hotel.
Modules of Micros Fidelio Suite v.8.7.4 [FULL Version] 292
Micros Fidelio Suite v.8.7.4 [FULL Version] 292 consists of several integrated modules that cover all the functions for the daily operations of the hotel. These modules are:
Customer Relationship Management (CRM): This module stores all the data of your hotel guests (both individuals and companies), such as their personal information, contact details, preferences, document data, family members, history of stays, etc.. You can use this module to create personalized offers, loyalty programs, marketing campaigns, and more. You can also generate reports by different criteria such as date of birth, nationality, sex, etc.
Reservations: This module allows you to create bookings for an unlimited number of rooms, guests, and time periods. You can also manage group reservations and block (allotment) reservations. The module shows you the availability and rates of rooms in real time, and lets you add rooms to the waiting list if there are no free capacities. You can also modify or cancel reservations easily.
Front Office (Front Desk): This module handles all the tasks related to the check-in and check-out of guests. You can assign rooms, print registration cards, collect payments, issue invoices, etc.. The module also supports different modes of payment such as cash, credit card, voucher, etc., and different types of rates such as rack rate, corporate rate, seasonal rate, etc.
Cashiering: This module manages all the transactions and postings related to the guests' accounts. You can charge services such as room service, laundry service, minibar, etc. to the guests' accounts, and transfer or split charges between accounts if needed. You can also print statements, receipts, and folios for the guests, and close their accounts at check-out. The module also supports currency exchange, taxes, and discounts.
Rooms Management: This module helps you to maintain and optimize the condition and availability of your rooms. You can assign housekeeping tasks, inspect rooms, report damages, and request repairs. You can also change the status of rooms (such as clean, dirty, out of order, etc.), and update the inventory of amenities and supplies. The module also allows you to create room lists and reports.
Conference & Catering Management: This module helps you to plan and organize events and functions in your hotel. You can create bookings for meeting rooms, banquet halls, and other facilities, and specify the details such as date, time, duration, number of attendees, equipment, menu, etc.. You can also generate contracts, invoices, and confirmations for the events, and coordinate with other departments such as F&B, housekeeping, etc.. The module also supports different types of events such as weddings, conferences, seminars, etc.
Night Audit: This module performs the daily closing of the hotel operations. It checks and balances all the transactions and postings of the day, and generates reports and statistics for management and accounting purposes. It also updates the rates and availability of rooms for the next day, and transfers the data to the Back Office system. The module also supports different types of audits such as daily audit, monthly audit, yearly audit, etc.
Benefits of Micros Fidelio Suite v.8.7.4 [FULL Version] 292
By using Micros Fidelio Suite v.8.7.4 [FULL Version] 292, you can enjoy the following benefits:
Improve your customer satisfaction and loyalty: By using the CRM module, you can create personalized offers and services for your guests, and keep track of their preferences and feedback. You can also communicate with them effectively through email, SMS, etc., and offer them loyalty programs and rewards. This will help you to increase your repeat bookings and referrals, and enhance your reputation in the market.
Increase your revenue and profitability: By using the Reservations module, you can optimize your occupancy and rates, and reduce your overbooking and no-shows. You can also upsell and cross-sell your services and facilities, and generate additional revenue from events and functions. By using the Cashiering module, you can collect payments faster and more accurately, and reduce your errors and frauds. By using the Night Audit module, you can monitor your performance and profitability, and make informed decisions based on data.
Reduce your costs and risks: By using the Front Office module, you can streamline your check-in and check-out processes, and reduce your waiting time and queues. You can also automate your billing and invoicing processes, and reduce your paper work and manual work. By using the Rooms Management module, you can maintain your rooms in good condition, and reduce your maintenance costs and complaints. By using the Conference & Catering Management module, you can plan your events efficiently, and reduce your waste and cancellations. By using the Oracle technology, you can ensure your data security and integrity, and reduce your system downtime and crashes.
Comparison with Alternatives
There are many other software packages for hotel operations in the market, such as Opera PMS, Protel PMS, Cloudbeds PMS, etc. How does Micros Fidelio Suite v.8.7.4 [FULL Version] 292 compare with them? Here are some of the main differences:
Opera PMSOpera PMS is another product from Oracle Hospitality, which is a successor of Micros Fidelio Suite. Opera PMS has more advanced features than Micros Fidelio Suite, such as cloud-based deployment, mobile app integration, artificial intelligence capabilities, etc. However, Opera PMS is also more expensive than Micros Fidelio Suite, and requires more hardware resources and training to use. Opera PMS is suitable for larger hotels that need more functionality and scalability.
Protel PMSProtel PMS is a software package from Protel Hotelsoftware GmbH, which is based on Microsoft technology. Protel PMS has similar features to Micros Fidelio Suite, such as CRM, reservations, front office , cashering, rooms management, conference & catering management, night audit, etc. However, Protel PMS is more focused on the cloud-based deployment, and offers more flexibility and mobility for the users. Protel PMS also has more integrations with third-party systems and platforms, such as online travel agencies, channel managers, revenue management systems, etc. Protel PMS is suitable for hotels that need more connectivity and accessibility.
Cloudbeds PMSCloudbeds PMS is a software package from Cloudbeds, which is a cloud-native solution. Cloudbeds PMS has fewer features than Micros Fidelio Suite, and mainly focuses on the reservations, front office, and housekeeping modules. However, Cloudbeds PMS is also more affordable and easy to use than Micros Fidelio Suite, and does not require any installation or maintenance. Cloudbeds PMS also has a strong online presence, and connects with over 300 online channels and partners. Cloudbeds PMS is suitable for smaller hotels that need a simple and cost-effective solution.
Micros Fidelio Suite v.8.7.4 [FULL Version] 292 is a software package for hotel operations that offers a fully integrated, flexible, and web-friendly solution for hotels of different sizes and types. It has several modules that cover all the functions for the daily operations of the hotel, such as CRM, reservations, front office, cashering, rooms management, conference & catering management, night audit, etc. It also supports multilingualism, different currencies, and different legal regulations, and integrates with other systems such as POS system, Back Office, telephone management systems, etc. By using this s